Refund and Return Policy

1.  Refunds

1.1. We do not offer refunds for any products purchased through our website, except in the following circumstances:

• The product is defective or damaged upon arrival.
• The wrong product was sent to you.

1.2. To be eligible for a refund, you must contact our customer service team within 3 days of receiving the product. Please provide details of the issue, including photographs if applicable.
1.3. Once your refund request is approved, we will initiate a refund to the original method of payment. Refunds may take 10-15 days to process, depending on your bank or payment provider.

2. Returns
2.1. We do not accept returns for any products purchased through our website, except in the following circumstances:

• The product is defective or damaged upon arrival.
• The wrong product was sent to you.

2.2. To initiate a return, please contact our customer service team within 3 days of receiving the product. We will provide you with instructions on how to return the item.
2.3. Returned products must be unused, in the same condition that you received them, and in the original packaging.
2.4. Once we receive the returned product and verify its condition, we will process a replacement or issue a refund, as per your preference.

3. Exchanges
3.1. We do not offer exchanges for products purchased through our website. If you wish to exchange a product, please follow the return process outlined above, and then place a new order for the desired product.

4. Non-Refundable and Non-Returnable Items
4.1. Certain items are non-refundable and non-returnable, including but not limited to:

• Perishable goods.
• Digital products (e.g., software, downloadable content).
• Personalized or custom-made products.

5.  Shipping Costs

5.1. If you are eligible for a refund or return due to a defective or damaged product or an incorrect item sent, we will cover the cost of return shipping.
5.2. For all other refund or return requests, you are responsible for paying the shipping costs associated with returning the product.

6. Contact Information
6.1. If you have any questions or concerns about our refund and return policy, please contact our customer service team at Our Contact Us Page.

By making a purchase through our website, you agree to abide by our refund and return policy. If you do not agree with any part of this policy, please refrain from making a purchase.